“With CXone skills-based routing, we increased our first-call resolution (FCR) from 74.4% to 80.3% in just one year!”
Lauren Crooks Client Experience Manager, NextGear Capital
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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.
The contact center platform that grows with you.
Grow your business faster with all the tools and expertise you’ll ever need to keep delighting your customers.
Put your customer connections first.
Customer relationships can happen on any channel. Bring them together with CXone, the cloud customer experience platform that small- and mid-sized businesses trust.
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Built to improve every customer experience.
Give your customers an exceptional experience with a simple platform that saves you money, eases management, and grows your business.
Happier customers, across any channel
Resolve customer problems effortlessly using any channel by reaching the right agent or self-service option.
When you’re successful, we are too. That’s why we partner with you every step of the way to make sure your small business call center software solutions always work the way you need them to.
