The 2024 CRM Industry Leader Awards
The Best Contact Center Interaction Analytics: The 2024 CRM Industry Leader Awards
2024 Conversational AI Excellence Award, presented by TMC’s CUSTOMER magazine, recognizes tools, platforms and applications that contribute to the delivery of Conversational AI solutions.
NICE and Banco do Brasil
NICE and Maps Credit Union
Best Digital Transformation Company
for North America, Latin America, Asia Pacific, and Europe
Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has named NICE as “Best Digital Transformation Partner Company,” across four major geographic regions, including North America, Asia Pacific, Europe, and Latin America, highlighting its strength and leadership in its 2024 Global Banking & Finance Awards competition.
NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group.
NICE Enlighten Actions, a conversational AI interface that enables businesses to identify and impact, in real-time, the drivers of Customer Experience, Employee Experience, and operational costs and efficiencies.
Excellence in Innovation: Generative AI Solutions for CX
for North America, Latin America, Asia Pacific, and Europe
Winner: 2024 Best Workforce Engagement Management (WEM) Solution
Finalist: Best Virtual Agent Platform (Elevate AI)
CMSwire Impact Awards
This award recognizes the vendor that has helped one of their customers achieve the most complex transformation of the customer experience.
Consumidor Moderno Award -25th edition of the Award that highlights, recognizes and honors the excellence of customer service of Brazilian companies.
The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
18th annual Stevie® Awards for Sales & Customer Service: The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development and sales professionals worldwide.
Winning solution: NICE Enlighten Copilot for Agents – Generative AI
Winner: NICE. Passionate about removing the friction between companies and consumers, NICE enables organizations to address today’s consumer and employee expectations through a CX approach that combines digital entry points, journey orchestration, smart self-service, and prepared agents.
Winner: Best AI-based Solution for Customer Experience – NICE Enlighten Copilot for Agents
The 2024 Contact Center Technology Award winners have been chosen on the basis of their product or service’s ability to help enterprise and outsourced contact centers deliver world-class customer experiences.
TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, announced today the winners of the 2024 Future of Work Product of the Year Award, presented by TMC.
