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Our customers’
success is our most powerful story.

We want to make it easy for buyers to understand how we improve customer experience throughout their business. Join Shine today to share your experience using NICE solutions.

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Join peers from

Help your peers, one connection at a time.

Shine members become advocates, supporting peers by sharing their experiences with NICE solutions in private, one-on-one meetings. As an advocate, you inspire others to follow your lead, transforming their organizations into CX leaders.

Trust

By becoming a trusted advocate, peers come to know you as a reputable source of information that will help them succeed.

Authenticity

NICE encourages advocates to communicate openly with peers, ensuring you feel comfortable sharing your experience.

Privacy

NICE prioritizes private meetings on Shine, keeping interactions personal and genuine.

A match made by data.

We create a profile about your NICE solution usage to match you with similar peers, guaranteeing you always meet with relevant contacts.

Share your success.
Earn rewards.

Meet with other power users, earn rewards
to master CX, and snag exclusive swag.

Connect

Get connected with potential and current users. Share your breakthroughs and explore how others are innovating.

Our team can help you talk to specific peers in the network.

Improve

Level up your CX. Unlock more training credits and certification courses.

Gain extra Interaction Passes to elevate your team.

Rewards

Earn rewards every time you talk to a peer. Enjoy exclusive swag from brands you love like Lululemon and Hermès.

Accelerate

You’ll be the first to take the spotlight on stage and lead in our next big video.

Fast track your career by becoming a thought leader.

What makes a great advocate?

Advocates are eager to engage with peers, aim to exemplify CX excellence, and are either decision makers or program managers.

What do advocates do?

What do advocates do?

Meet with the best.

Shine lets advocates connect privately with peers and potential customers, boosting their personal brand and leadership.

NICE prioritizes private meetings on Shine, keeping interactions personal and genuine. NICE employees usually don’t join these meetings, ensuring advocates get the spotlight.

But Shine isn’t just about private chats. Advocates can also share their voice through videos, speaking events, blogs, and more. They call the shots, deciding which public activities to join.

Timeline

Reference request experience.

Once you decide to become an advocate, this will be your experience.

01

Step 1

Register

Sign up for Shine. Share how you use NICE solutions and who you want to meet. Choose how often you want to meet them.

02

Step 2

Profile

We’ll use your registration details to make a profile in our search engine.

03

Step 3

Connect

We’ll match you with meeting requests from peers who share your interests and help arrange the meetings.

04

Step 4

Reward

After each meeting with a peer, you’ll earn points to use in our Rewards Store.

Downloads

We've got the downloads.

Download the following brochure and slides about Shine membership.

FAQs

We’ve got the answers.

Still have more questions? Contact our help center.

Join now

Get ready to start meeting peers and growing your personal brand.

Join now