About Peter Gregg
Peter is a Portfolio Value Executive at NiCE. He is a globally recognized CX and operations executive with over two decades of experience transforming enterprise operations through AI-driven solutions and human-centered design. Having led global teams for Fortune 500 companies, he is an early champion of generative AI and a celebrated thought leader (ICMI Top 25, AI Top 75). Peter currently serves on the Contact Center AI Association (CCAIA) Steering Committee.
