Unified Communications (UCaaS) Integrations - Optimize Your CX
Unite your sales, service and back office.
Seamlessly integrate CXone Mpower with the industry’s leading UC platforms to create a single, seamless experience for reaching anyone inside or outside your contact center.
Click logos below for more about our UCaaS Integrations.
Integrate – Collaborate
Resolving customer interactions is becoming more complex every day. By using a single-click to call, chat or email to reach anyone in the organization, agents can hasten resolution!
“Contact center applications that have advanced engagement features offered natively on mobile devices, and with messaging and collaboration at the core of the design, are empowering agents to break free from working in isolated rows.”
If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.
Open new lines of communication.
CXone Mpower UCaaS integrations enable seamless collaboration between your contact center agents and experts anywhere in your organization. Prebuilt adapters make UC easy to get up and running from within CXone Mpower so you can stop developing and start delivering.
Connect your agent workforce in minutes with leading apps from Microsoft, RingCentral, Zoom, LogMeIn, Unify and more.
Better experiences start with better integrations.
Discover how the right suite of tools can deliver better customer experiences across any channel while improving everything from agent performance to data analysis.
