About NICE

Innovation for experiences that flow.

We help organizations to deliver an amazing customer experience (CX), no matter the touchpoint.

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NICE by the numbers

Who we are.

Our 9,000+ NICE employees are scientists, engineers, business and thought leaders, people who boast extensive experience as subject-matter experts in their fields.

We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.

Corporate Responsibility

Social Responsibility

Explore CXexchange and discover what’s possible.

When you choose CXone Mpower, innovation is boundless.

Customize our platform to your heart’s content with open framework hubs, hundreds of APIs, and a marketplace full of pre-integrated apps from our certified DEVone partners in CXexchange. See them all with a single click.

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Meet the world’s largest CX partner community.

Are you a technology provider, system integrator, reseller, or consultant? There’s a place for you in our Partner Program. We invite you to explore the endless possibilities of partnership with NICE.

Together, we can drive innovation, elevate customer experience to new heights, and achieve remarkable success. Let's embark on a journey of shared wins, collaboration, and limitless potential.

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A smarter platform

Build your best digital-first contact center on our cloud native platform and unified suite of CX apps, embedded with our purpose-built CX AI.

Digital-first experiences

Meet your customers where they truly begin their journeys, supporting 30+ digital, self-help and messaging channels, proactive customer reach, and knowledge management.

Complete offering

Comprehensive best-in-class unified combination of CX applications, from AI self-service to routing to workforce engagement management.

Stronger partnerships

Customize your contact center with apps from the industry’s largest community of CX partners.

Passionate people

Our customer experience experts are dedicated to helping you reach your business goals.

Proven leadership

30+ years of leadership in the customer service and contact center space, with a proven track record in enabling CX transformations, strong financials, and a commitment to R&D investment and innovation.