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CXone Mpower Platform
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Move beyond traditional inbound customer service into proactive, AI-powered experiences. Complete end-to-end automation of customer service workflows with NICE CXone Mpower.
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CXone Dashboard

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Overview

This datasheet covers the new NICE CXone Dashboard application - a comprehensive suite-centric solution providing seamless aggregation of both real-time and historical cross-domain data. Experience a holistic view of omnichannel call center metrics, with insights for everyone in the contact center.