FedRAMP Authorized Contact Center Software for Government - Optimize Your CX

Secure citizen data and agency mission

NICE helps government agencies meet federal security requirements while delivering exceptional citizen and agent experiences.

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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.

Humanizing Human Services

Read how this State Human Services agency improved CX and gave every citizen a voice with FedRAMP secure Feedback Management.

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Redefine the citizen experience

Unlock the CX potential in your contact centers with confidence in your data security.

Security, delivered

NICE meets 300+ required security controls and performs rigorous audits so that you can safely deploy in our native cloud.

Limitless possibilities

Tap into industry leading CX capabilities from the industry’s first and most robust FedRAMP authorized cloud contact center platform.

Scalable, Reliable, Secure

We grow with you, guarantee 99.99% uptime with no maintenance windows, and continuously maintain our compliance standards.