The CXone platform upgrades your baseline with an open cloud foundation. Launch your way into innovation and excellence with built-in cloud compliance and reliability.
“With CXone and the cloud, we implemented a work-from-home model which improved our monthly agent retention rate by 15%. We’ve also reduced our monthly training costs by 50% because we don’t need to constantly train new hires.”
Dale McManness Chief Operating Officer, Customer Direct
If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.
Unparalleled security and reliability.
Deploy seamless customizations and pre-built integrations with ease on CXone, a secure and reliable cloud platform with industry-leading uptime.
You cannot afford interruptions in your contact center activities and real-time data streams. With zero down time and continuous technology improvements in NICE CXone’s Open Cloud Foundation, you are free to innovate and provide CX excellence worry-free. Make the leap into next-generation capabilities and watch your operational success soar.
Keep your contact center up and running with extensive security and compliance, dynamic elasticity, guaranteed uptime and proven redundancy and failover strategies.
