AI for CX leaders – Enlighten Actions - Optimize Your CX
Make smarter decisions at the speed your business demands.
Proactively zero in on execution gaps and drive your business forward with insights and answers from Generative AI.
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Identify automation opportunities and streamline work.
Enlighten Actions unique capabilities enable you to gauge you levels of service against industry standards and develop actionable plans to achieve your business objectives quickly.
Leverage specialized AI models for CX, the latest generative AI models, and advanced applications within CXone to gain faster access to data and analytics. Pinpoint the best opportunities for automation. Understand how business goals are met with insights. Find the best next steps to achieve superior outcomes, faster.
Seizing the CX Moment.
Learn how Enlighten Actions accelerates decision velocity, enhances operational efficiency, fosters innovation, and drives sustainable growth.
NICE Enlighten Actions is purpose-built CX AI designed to optimize operational processes for organizations by leveraging advanced analytics and identifying automation opportunities.
Yes, Enlighten Actions is designed for business success and adapts to accommodate increased data volume to support the growth and progression of your organization over time.
Enlighten Actions pinpoints optimal paths to issue resolution and ideal ways to utilize tools and systems within your organization, along with real-time insights into what's driving volume, so you can meet business goals more efficiently than ever.
Enlighten Actions leverages specialized AI models for CX, the latest generative AI models, and advanced applications within CXone to gain faster access to data and analytics, all aimed at helping you close execution gaps and drive your business forward.
