Claudine has served on the NiCE User Group Board of Directors since 2017 as the Chair of Quality and Training.
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Sherri Hollobaugh has served on the NiCE User Group Board of Directors since 2011. She assumed the Chief Operating Officer position in 2014.
Fall ushers in thoughts of kids returning to school, and for adults in technology, this can also be a time to learn! By attending a local NiCE User Group (NUG) chapter meeting, you’ll discover many opportunities to increase your technical skills and expertise. Here a few tips to help you make the most of your meeting experience.
According to the Merriam-Webster dictionary, a winner is defined as one that is successful, especially through praiseworthy ability and hard. At NiCE, we define winners as those who take customer service excellence and innovation to the next level.
Annise Jones-Martin of PHI joined the NUG board in 2016 and serves as the Chapter Chair.
Todd Gould joined the NUG board in 2015. He currently serves as the NUG’s Chief Community Officer, having assumed this post in January 2020 following positions supporting recording, analytics and voice of the customer solutions.