• DELanguages
    • English
    • Deutsch
    • Français
    • 日本
    • 简体中文
    • العربية
    • 한국
    • Español
Customer Experience (CX) AI Platform
  • Customer Experience (CX) AI Platform×
  • Produkte

    Produkte

    • Digital & Selbstbedienung

    • Workforce Engagement Management

    • Routing & Orchestration

    • CX-Analytik

    • Automatisierung

    • Offene Cloud-Platform

  • Lösungen

    Lösungen

    • Konzerne

    • KMU

    • Kundenerlebnis verbessern

  • Serviceleistungen
  • Ressourcen

    Ressourcen

    • Ressourcen-Bibliothek

    • Blog

  • Unternehmen

    Unternehmen

    • Über uns

    • Pressemitteilungen

    • DELanguages
      • English
      • Deutsch
      • Français
      • 日本
      • 简体中文
      • العربية
      • 한국
      • Español
    • Kontakt
      • Home
      • Glossar
      • Education Technology
      View a demo
      Get a quote
      Resource library

      On this page

      • What is Education Technology?
      • Explore Products
      • What can NiCE do for you?

      • SCHEDULE A DEMO

      Möchten Sie mehr erfahren?

      Abonnieren Sie unseren Newsletter

      IN VERBINDUNG BLEIBEN

      © 2025 NICE
      • Terms of Use
      • Privacy Policy
      • Legal

      Stay Connected

      © 2025 NICE

      What is Education Technology?

      Education technology is a rapidly growing field, with new innovations and developments frequently emerging. A key benefit of education technology is that it can personalize the learning experience for each student. Digital tools and platforms can be used to assess student knowledge and skills, identify areas of strength and weakness, and provide tailored recommendations for improvement. This can help to ensure that each student receives the support and resources they need to succeed, regardless of their background or learning style.

      Another benefit of education technology is that it increases access to education for students who may face barriers to traditional forms of learning. Students with work or family commitments that make it challenging to attend traditional classes can benefit from flexible and convenient learning options like online courses, digital textbooks, and virtual learning environments. Education technology also has the potential to close the digital divide by granting students in remote or underserved regions access to high-quality educational resources.

      Education technology can also help to prepare students for the demands of the modern workforce. As technology continues to transform industries and job roles, it is increasingly important for students to develop digital literacy and other technical skills. Education technology can provide students with hands-on experience using the tools and platforms that are prevalent in today's workplace, helping to prepare them for success in their future careers.

      How NiCE is Redefining Customer Experience

      NiCE offers the industry’s only unified AI platform for customer service automation. CXone Mpower revolutionizes how organizations automate customer service from start to finish—with channels, data, end-to-end workflows, and enterprise knowledge converging to improve customer experience at scale. With domain specific AI trained on the industry’s largest CX dataset, an open framework with endless integration possibilities, and a complete suite of advanced AI applications, CXone Mpower is one platform built for organizations of all sizes to deliver seamless customer service experiences, boost operational efficiency, and drive better outcomes.

      Back to Glossary

      Contact us

      If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For general questions or customer support please visit our Contact us page.

      Omnichannel interaction routing

      Digital and Voice Channels

      Automatic Call Distributor (ACD)

      Interactive Voice Response (IVR)

      Proactive Engagement

      Automated notetaking

      AI Copilots

      Interaction Recording

      Quality Management (QM)

      Performance Management (PM)

      Feedback Management

      Interaction Analytics

      Autopilot

      Proactive AI Agent

      Knowledge Management

      Experience Optimization (XO)

      CRM Integrations

      UCaaS Integrations

      Call Center Software

      Customer Experiences

      Enlighten AI for CX

      Interaction Orchestration

      Workforce Augmentation

      Service Automation

      Platform