What we do.
At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.Our unified open cloud platform, CXone, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.
Who we are.
Our 8,400+ NICE employees are scientists, engineers, business and thought leaders, people who boast extensive experience as subject-matter experts in their fields.We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.Corporate ResponsibilitySocial Responsibility
Explore CXexchange and discover what’s possible.
When you choose NICE CXone, innovation is boundless.Customize our platform to your heart’s content with open framework hubs, hundreds of APIs, and a marketplace full of pre-integrated apps from our certified DEVone partners in CXexchange. See them all with a single click.Browse marketplace
Meet the world’s largest CX partner community.
Are you a technology provider, system integrator, reseller, or consultant? There’s a place for you in our Partner Program. We invite you to explore the endless possibilities of partnership with NICE.Together, we can drive innovation, elevate customer experience to new heights, and achieve remarkable success. Let's embark on a journey of shared wins, collaboration, and limitless potential.Explore partner programTrusted by the world's leading companies.
What to expect from us.
A smarter platform
Build your best digital-first contact center on our cloud native platform and unified suite of CX apps, embedded with our purpose-built CX AI.
Digital-first experiences
Meet your customers where they truly begin their journeys, supporting 30+ digital, self-help and messaging channels, proactive customer reach, and knowledge management.
Complete offering
Comprehensive best-in-class unified combination of CX applications, from AI self-service to routing to workforce engagement management.
Stronger partnerships
Customize your contact center with apps from the industry’s largest community of CX partners.
Passionate people
Our customer experience experts are dedicated to helping you reach your business goals.
Proven leadership
30+ years of leadership in the customer service and contact center space, with a proven track record in enabling CX transformations, strong financials, and a commitment to R&D investment and innovation.NICE by the numbers
27 +
Years of Cloud and Contact Center Experience
25000 +
NICE customersworldwide
85 +
Fortune 100 companies trust NICE
150 +
Countries where NICE operates
Global Leadership
Barak Eilam
Chief Executive Officer
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Dan Belanger
President, NICE Americas
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Barry Cooper
President, NICE CX Division
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Beth Gaspich
Chief Financial Officer
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Chris Wooten
EVP, NICE Vertical Markets
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Craig Costigan
CEO, NICE Actimize
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Darren Rushworth
President, NICE International
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Shiri Neder
Executive Vice President, Human Resources
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Make a difference. Join our team.
If you just want another job, we may not be the right fit. If you want a career with room to grow, surrounded by passionate, like-minded teammates who love doing great things, check out our current openings and let’s get the ball rolling.Search open positionsTop ranked in customer reviews
