Come hear from our Customers
Welcome to
the greatest
CX conference
Interactions International is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.
Take a look at our 2024 event HIGHLIGHTS.
AGENDA
10:00 am - 2:00 pm
Registration, morning keynote sessions & lunch
2:00 pm - 4:30 pm
Afternoon sessions
- NiCE User Group for Workforce Management
- NiCE User Group for CXone Mpower
- Partner track & demos
4:30 pm - 6:00 pm
Exclusive Welcome Reception
9:00 am – 12:15 pm
Morning general session
- President International Darren Rushworth welcome
- CEO Scott Russell opening address
- President CX Barry Cooper demo
12:15 pm – 12:45 pm
Sir Tim Berners-Lee keynote
1:45 pm – 3:15 pm
Breakout sessions
- Match Winning AI, One Try at a Time
- Game-Changing CX Strategies
- CX Orchestration Excellence: Delivered with Impact
- Workforce Augmentation Scrum, from Kick-off to Full-Time
3:45 pm – 7:00 pm
Afternoon general session & closing
- CX Excellence Awards
- Motivational celebrity guest speaker
- Kaiser Chiefs “Party-on-the-Pitch”
* Agenda subject to change
Thank you to our 2025 Sponsors
Check out our previous
Interactions International events
